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Getting started with AI Chatbot for Magento 2

AI Chatbot for Magento 2 helps shoppers find real products and categories using current catalog data. It can show product links, answer follow-up questions, and use Magento category and CMS context.

Before you start

  • Check the Magento and PHP compatibility requirements on the product page.
  • Prepare your own billing-enabled OpenAI, Anthropic, or Google Gemini API account. Provider usage is billed separately.
  • Have your NSPlug license details available for activation.

First steps

  1. Install and activate the extension for your Magento store.
  2. Configure the AI provider and model in Magento admin.
  3. Test a question about a real product and check its product link and answer against the catalog.
  4. Review chat logs to improve the assistant instructions.

NSPlug offers installation and configuration assistance with this product. For detailed requirements and settings, see the AI Chatbot documentation and product page. If you get stuck, create a support ticket with your Magento version, PHP version, and a description of the issue. Do not include API keys in a ticket.